EDD: Why Do I See The When Your Benefit Year Ends Message On My UI Online Homepage? Unless you’re still within your first 12 month benefit year or you have a PUA unemployment claim, you need to file a new claim once your benefit year is ends.
Even if you have a claim balance, once it’s been a year since you first filed your unemployment claim, you need to either call the EDD to see if you qualify for a new claim (if not, they will apply the unemployment extensions to your existing claim) or select reapply from your UI Online homepage.
I recommend calling the CA EDD to see if you qualify for a new claim.
I always call (833)978-2511 listen to the long message then quickly press 134
The best times to call the CA EDD are right when they open at 8:00am, 11:00am (don’t call at noon, they seem to be on lunch), then between 1 and 6. After 6 there are too many people waiting to speak to an EDD rep for them to answer your call before they close at 8:00pm.
Here’s the video that will show you how to get to the section on your UI Online account that tells you what type of claim you’re on:
If you’ve had trouble calling the EDD and can’t get through or have a pending unemployment claim, you California Assemblyman might be able to help fix your claim.
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