Florida’s unemployment benefits system failed thousands of people when they needed help the most. Now claimants say it’s still holding up their benefits as state leaders consider plans to build a new system.
A proposal from the Department of Economic Opportunity would add 435 additional employees and create a new cloud-based unemployment benefits process. If approved, those expenses for the new system would be spread over two years, costing nearly $33 million this budget year, and more than $40 million next year.
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