Americans love chain restaurants.From Cracker Barrel to P.F. Chang’s, there’s little that brings the nation together like a love for the restaurants that span the US. At the same time, not much is more divisive than the question of what chain comes out on top.To answer the question once and for all, Business Insider teamed up withRestaurant Business, a food-service industry expert and media outlet, to compile a ranking of the best sit-down restaurant chains in the US. Using proprietary data collected by Restaurant Business and its sister research firmTechnomic, we looked at 90 of the largest sit-down US chains and rated them on three criteria: financial performance as demonstrated by sales, customer satisfaction, and overall value.Our calculations accounted for sales growth, average sales at each location, consumer-sentiment ratings, and the average cost of a meal, along with other metrics.The results revealed the dominance of some American classics, such as Cracker Barrel and Olive Garden.
Headquarters:Greenwood Village, ColoradoUS sales:$1.48 billionNumber of US locations:533Financial performance rank:13Value rank:22Customer satisfaction rank:22Fans of the chain swear by burgers such as the Smoke & Pepper, the Black & Bleu, and the Madlove Burger (a Black Angus patty topped with four types of cheese, jalapeño relish, candied bacon, avocado, tomato, onion, and lettuce).Red Robinlaunched a rebranding effort in 2012, updating decor, revamping restaurant layouts, and doubling down on its bar business. In January, Brian Vaccaro of financial services firm Raymond Jamessaid the company is “undervalued,”and that key hires could bring the chain to new heights in 2017.
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